Power Driven Diesel Warranty Policy
Power Driven Diesel develops and manufactures performance parts for diesel applications. We stand by our technology and knowledge within this field to ensure that all Power Driven Diesel products are built to withstand high horsepower builds as well as daily use from our customers. Power Driven Diesel upholds a product warranty on all “Power Driven Diesel” branded products. Any other product warranty claims without the PDD branding must be handled by the appropriate manufacturer. This warranty policy is active once the Power Driven Diesel product has arrived at your location. We recommend that all items are inspected for shipping damages or workmanship defects upon arrival. Power Driven Diesel maintains the right to refuse warranty coverage if there is any suspicion of misuse, abuse or incorrect installation of any Power Driven Diesel branded product. In addition, Power Driven Diesel maintains the right to refuse warranty coverage if there is debris or contaminated fuel caused by incorrect use of any product. Power Driven Diesel will uphold warranty claims based on workmanship defects as well any damage incurred during the shipping process, defined by specific time frames and terms detailed below.
General Warranty Terms
Warranty Coverage
- Power Driven Diesel will uphold warranty replacements/repairs defined by the schedule defined below, to only the original purchaser of the Power Driven Diesel product. Warranty coverage is non-transferrable, and will not be accepted without the original invoice number. Warranty claims made by secondary owners will be denied.
Claim Period
- Warranty coverage periods are defined below and begin the date the product arrives to the original purchaser. After the warranty expiration date defined below, Power Driven Diesels will maintain the right to deny any warranty claims made.
Warranty Acceptance
- Power Driven Diesel will only consider acceptance of warranty claims that complete all steps defined below. Failure to provide the required information in full will result in your warranty claim being denied. All items sent to Power Driven Diesel for warranty repair must have prior authorization. Failure to do so may incur shipping and repair fees that must be paid in full before the product will be returned to the customer. Failure to complete all of the warranty steps may result in your warranty claim being denied or severely delay the warranty process.
Misuse and Abuse
- Power Driven Diesel will not warranty any product that has not followed the recommended install instructions, has been damaged due negligence during install, or has been used with contaminated fuel. Misuse and abuse is also defined by the mannerisms in which the product and vehicle have been used and/or maintained since installation.
Completion of Warranty
- Once your Power Driven Diesel product arrives at our facility it will be inspected and the necessary repairs will be documented.You will be provided information of the repairs made within the returned shipment. If misuse, abuse, or incorrect installment is evident, the customer will be held responsible for return shipping as well as repair costs.
Workmanship Defects
- Are defined as defects in any item(s) that prohibits said item from functioning or operating as designed, stemming from flaws during the building process.
Shipping Claims
- All Power Driven Driven Diesel warranty policies began once the customer has received their product. It is the responsibility of the customer to open and inspect their package upon arrival. Any damage incurred during shipping is required to be reported to a Power Driven Diesel customer service representative within the first 10 days after the original delivery date. Failure to report within the defined time frame will nullify this warranty term.
Power Driven Diesel maintains the right to amend this agreement at any time.
Limited Warranty Terms
Listed below are all the terms in which Power Driven Diesel may void warranty coverage, any warranty claims not made in good faith will be subject to fees and will severely delay the return of products.
Improper Installation
Any damages caused during improper installation will void all warranty terms. Improper installation is defined as being any attempts at installation that fail to meet Power Driven Diesel’s standards and is not installed following Power Driven Diesel recommendations.
Absence of Maintenance and/or Negligence
Improper Use & Alteration
Defined as using your product for any use outside of the defined purpose described at time of purchase as well as alteration of the product for any use outside of the purpose described.
Service Damages
Defined as any damage incurred during any attempt to repair your product without instruction or approval from Power Driven Diesel, outside of our facility.
Power Driven Diesel maintains the right to amend this agreement at any time.
Turbo Products Warranty
Product Type | Warranty Period | Coverage |
Compound Turbo Kits | 12 Months from Arrival | Parts Only |
PDD Turbos | 12 Months from Arrival | Parts Only |
Turbo Piping Kits | 12 Months from Arrival | Parts Only |
Turbo Blankets | 12 Months from Arrival | Parts Only |
Exhaust Elbows | 12 Months from Arrival | Parts Only |
Exhaust Housings | 12 Months from Arrival | Parts Only |
Manifolds | 12 Months from Arrival | Parts Only |
Turbo Accessories | 12 Months from Arrival | Parts Only |
Engine Part Warranty
Product Type | Warranty Period | Coverage |
Push Rods | 12 Months from Arrival | Parts Only |
Rocker Pedestals | 12 Months from Arrival | Parts Only |
Freeze Plugs | 12 Months from Arrival | Parts Only |
Head Bolt Kits | 12 Months from Arrival | Parts Only |
Camshaft Retainers & Locks | 12 Months from Arrival | Parts Only |
Spring Sets | 12 Months from Arrival | Parts Only |
Dual Valve Cover Breather | 12 Months from Arrival | Parts Only |
KDP Kits | 12 Months from Arrival | Parts Only |
Cylinder Head | See Cylinder Head Policy |
Fueling Products Warranty
Product Type | Warranty Period | Coverage |
Injectors 12v and 24v | 12 Months from Arrival | Parts Only |
Injector Nozzles | 12 Months from Arrival | Parts Only |
Delivery Valves & Socket | 12 Months from Arrival | Parts Only |
AFC LIVE | 12 Months from Arrival | Parts Only |
REBUILT PPUMPS | 12 Months from Arrival | Parts Only |
HOT ROD LIFT PUMPS | 12 Months from Arrival | Parts Only |
PREDATOR LIFT PUMPS | 12 Months from Arrival | Parts Only |
P-Pump timing Kits | 12 Months from Arrival | Parts Only |
Billet Fuel Sump | 12 Months from Arrival | Parts Only |
Transmission Products Warranty
Product Type | Warranty Period | Coverage |
Valve Bodies | 12 Months from Arrival | Parts Only |
Transmission | See Transmission Policy | |
Torque Convertor | 12 Months from Arrival | Parts Only |
Transmission Cooler line kits | 12 Months from Arrival | Parts Only |
Input Shafts | 12 Months from Arrival | Parts Only |
Output Shafts | 12 Months from Arrival | Parts Only |
Miscellaneous Power Driven Diesel Product Warranty
Product Type | Warranty period | Coverage |
Battery Hold Down | 60 days from Arrival | Parts Only |
Gauges | 5 years From Arrival | Parts Only |
Boot kits | 12 Months from Arrival | Parts Only |
Clamps | 12 Months from Arrival | Parts Only |