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Power Driven Diesel Warranty Policy

Power Driven Diesel develops and manufactures performance parts for diesel applications. We stand by our technology and knowledge within this field to ensure that all Power Driven Diesel products are built to withstand high horsepower builds as well as daily use from our customers. Power Driven Diesel upholds a product warranty on all “Power Driven Diesel” branded products. Any other product warranty claims without the PDD branding must be handled by the appropriate manufacturer. This warranty policy is active once the Power Driven Diesel product has arrived at your location. We recommend that all items are inspected for shipping damages or workmanship defects upon arrival. Power Driven Diesel maintains the right to refuse warranty coverage if there is any suspicion of misuse, abuse or incorrect installation of any Power Driven Diesel branded product. In addition, Power Driven Diesel maintains the right to refuse warranty coverage if there is debris or contaminated fuel caused by incorrect use of any product. Power Driven Diesel will uphold warranty claims based on workmanship defects as well any damage incurred during the shipping process, defined by specific time frames and terms detailed below.

General Warranty Terms   

Warranty Coverage

  • Power Driven Diesel will uphold warranty replacements/repairs defined by the schedule defined below, to only the original purchaser of the Power Driven Diesel product. Warranty coverage is non-transferrable, and will not be accepted without the original invoice number. Warranty claims made by secondary owners will be denied.

Claim Period

  • Warranty coverage periods are defined below and begin the date the product arrives to the original purchaser. After the warranty expiration date defined below, Power Driven Diesels will maintain the right to deny any warranty claims made.

Warranty Acceptance

  • Power Driven Diesel will only consider acceptance of warranty claims that complete all steps defined below. Failure to provide the required information in full will result in your warranty claim being denied. All items sent to Power Driven Diesel for warranty repair must have prior authorization. Failure to do so may incur shipping and repair fees that must be paid in full before the product will be returned to the customer. Failure to complete all of the warranty steps may result in your warranty claim being denied or severely delay the warranty process.

Misuse and Abuse

  • Power Driven Diesel will not warranty any product that has not followed the recommended install instructions, has been damaged due negligence during install, or has been used with contaminated fuel. Misuse and abuse is also defined by the mannerisms in which the product and vehicle have been used and/or maintained since installation.

Completion of Warranty

  • Once your Power Driven Diesel product arrives at our facility it will be inspected and the necessary repairs will be documented.You will be provided information of the repairs made within the returned shipment. If misuse, abuse, or incorrect installment is evident, the customer will be held responsible for return shipping as well as repair costs.

Workmanship Defects

  • Are defined as defects in any item(s) that prohibits said item from functioning or operating as designed, stemming from flaws during the building process.

Shipping Claims

  • All Power Driven Driven Diesel warranty policies began once the customer has received their product. It is the responsibility of the customer to open and inspect their package upon arrival. Any damage incurred during shipping is required to be reported to a Power Driven Diesel customer service representative within the first 10 days after the original delivery date. Failure to report within the defined time frame will nullify this warranty term.
Power Driven Diesel maintains the right to amend this agreement at any time.

Limited Warranty Terms

Listed below are all the terms in which Power Driven Diesel may void warranty coverage, any warranty claims not made in good faith will be subject to fees and will severely delay the return of products.

Improper Installation

Any damages caused during improper installation will void all warranty terms. Improper installation is defined as being any attempts at installation that fail to meet Power Driven Diesel’s standards and is not installed following Power Driven Diesel recommendations.

Absence of Maintenance and/or Negligence

Improper Use & Alteration

Defined as using your product for any use outside of the defined purpose described at time of purchase as well as alteration of the product for any use outside of the purpose described.

Service Damages

Defined as any damage incurred during any attempt to repair your product without instruction or approval from Power Driven Diesel, outside of our facility.

Power Driven Diesel maintains the right to amend this agreement at any time.

Turbo Products Warranty

Product Type Warranty Period Coverage
Compound Turbo Kits 12 Months from Arrival Parts Only
PDD Turbos 12 Months from Arrival Parts Only
Turbo Piping Kits 12 Months from Arrival Parts Only
Turbo Blankets 12 Months from Arrival Parts Only
Exhaust Elbows 12 Months from Arrival Parts Only
Exhaust Housings 12 Months from Arrival Parts Only
Manifolds 12 Months from Arrival Parts Only
Turbo Accessories 12 Months from Arrival Parts Only

Engine Part Warranty

Product Type Warranty Period Coverage
Push Rods 12 Months from Arrival Parts Only
Rocker Pedestals 12 Months from Arrival Parts Only
Freeze Plugs 12 Months from Arrival Parts Only
Head Bolt Kits 12 Months from Arrival Parts Only
Camshaft Retainers & Locks 12 Months from Arrival Parts Only
Spring Sets 12 Months from Arrival Parts Only
Dual Valve Cover Breather 12 Months from Arrival Parts Only
KDP Kits 12 Months from Arrival Parts Only
Cylinder Head One Year Parts Warranty
 

Fueling Products Warranty

Product Type Warranty Period Coverage
Injectors (12v and 24v) 12 Months from Arrival Parts Only
Injector Nozzles 12 Months from Arrival Parts Only
Delivery Valves & Socket 12 Months from Arrival Parts Only
AFC Live 12 Months from Arrival Parts Only
Rebuilt P-Pumps 12 Months from Arrival Parts Only
Hot Rod Lift Pumps 12 Months from Arrival Parts Only
Predator Lift Pumps 12 Months from Arrival Parts Only
P-Pump Timing Kits 12 Months from Arrival Parts Only
Billet Fuel Sump 12 Months from Arrival Parts Only

Transmission Products Warranty

Product Type Warranty Period Coverage
Valve Bodies 12 Months from Arrival Parts Only
Transmission See Transmission Policy
Torque Converter 12 Months from Arrival Parts Only
Transmission Cooler Line Kits 12 Months from Arrival Parts Only
Input Shafts 12 Months from Arrival Parts Only
Output Shafts 12 Months from Arrival Parts Only

Miscellaneous Power Driven Diesel Product Warranty

Product Type Warranty period Coverage
Battery Hold-Down 60 days from Arrival Parts Only
Gauges 5 years From Arrival Parts Only
Boot kits 12 Months from Arrival Parts Only
Clamps 12 Months from Arrival Parts Only

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